Customer Service Excellence

Customer Service Award
In 2010 we were delighted to be granted the Customer Service Excellence Award. This government-backed scheme is open to all public sector organisations and awarded where a body can demonstrate a high level of customer service. It took over a year of preparation followed by a detailed two day assessment before we could be awarded this.

We are only the third GP practice in the whole country to attain this award and were very pleased to be re- accredited after a follow- up assessment in 2015.

Please click on the links below to view our customer care policy or to visit the Customer Service Excellence Award site to find out more about it.

Customer Care Policy